24/7 Plumbing & HVAC (“we,” “us,” or “our”) operates a lead generation platform connecting consumers with home service providers, including plumbing and HVAC professionals. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website and services.
1. Information We Collect
We collect personal information you voluntarily provide:
- Name, phone number, email address
- Zip code and service needs
- Any other information submitted via web forms or during calls
We automatically collect:
- IP address and geolocation data
- Browser type, device info, operating system
- Referral source (e.g., Google Ads, Facebook)
- Website activity (pages visited, time spent, clicks)
We collect data using:
- Cookies
- Pixels (e.g., Facebook/Meta Pixel, LinkedIn Insights Tag)
- Analytics tools (e.g., Google Analytics, Hotjar)
- Advertising tags (e.g., Google Ads, Microsoft Ads, TikTok Pixel)
2. How We Use Your Information
- Match you with appropriate service providers
- Contact you via phone, text, or email regarding your request
- Enable contractors to follow up on your inquiry
- Analyze site performance and user behavior
- Improve marketing, advertising, and lead quality
3. How We Share Your Information
We may sell or share your personal information with:
- Independent contractors or companies in your area to provide the services you request
- Advertising and marketing platforms (e.g., Google, Facebook) for targeting and retargeting
- Service providers (e.g., cloud hosting, CRM tools, call tracking, analytics)
By submitting your information, you consent to be contacted by service providers (via call, text, or email), even if you are listed on a federal or state Do Not Call registry.
We do not sell information of known minors or sensitive personal information.
4. Cookies and Tracking Technologies
We and third parties use cookies, beacons, pixels, and similar technologies to:
- Personalize content and ads
- Measure campaign effectiveness
- Understand visitor behavior and preferences
You can manage cookies via your browser settings or opt-out of some tracking:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- NAI Opt-Out: https://optout.networkadvertising.org
5. Your Privacy Rights
To exercise any rights, including opting out of the sale or sharing of your personal information, please visit our Contact Us page and submit your request there. For California residents, we honor “Do Not Sell or Share My Personal Information” requests.
6. Data Security
We use commercially reasonable safeguards to protect your data, but no system is 100% secure. You submit data at your own risk.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect or sell data from anyone under 13.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
10. Contact Us
If you have questions or want to exercise your privacy rights, contact us: https://247plumbinghvac.com/contact-us/
11. Do Not Sell or Share My Personal Information
If you are a resident of California or a state with similar consumer privacy laws, you may have the right to opt out of the sale or sharing of your personal information. To exercise this right, please visit our Contact Us page and submit a request indicating you do not want your information sold or shared.